Technical Support
Slow Glance
Getting Started
Choose Quiet Text for slowly changing short lines, or choose Illustrated Slow Stories to move through one calm page at a time. You can adjust text size, background brightness, and story navigation in Settings.
Common Questions
Why did the app pause after three minutes?
Slow Glance includes a gentle three-minute check-in so you can decide whether to continue or return home. This is an intentional part of the low-stimulation experience.
Why is a story image or sound not available yet?
Some illustrated stories and ambient files are downloaded when needed. Keep the app open and connected to the internet for a moment, then try again. Previously downloaded files are cached on your device.
How do I change the brightness or text size?
Open Settings from the top-right control on the home screen. Your preferences are saved on this device.
How do I restore Slow Glance Pro?
Open Settings, select Slow Glance Pro, and choose the restore purchase option. Purchases are handled by Apple. Make sure you are signed in to the same Apple Account used for the original purchase.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com or contact Apple Support.
Troubleshooting
- Update Slow Glance and iOS to the latest available version.
- Check your internet connection if a remote story asset is still loading.
- Close and reopen the app if a page or audio track becomes unresponsive.
- For a persistent issue, email us before deleting the app so we can help investigate.
Contact Support
For product questions, bug reports, accessibility feedback, or purchase issues, email:
Read the Privacy Policy or visit the Slow Glance product page.